Frequently Asked Questions

Yes, I am currently accepting new virtual clients located in North Carolina, South Carolina, and Florida. Appointments are available Monday through Thursday, from 8:00 AM to 5:00 PM.

No, I offer virtual therapy only at this time for clients in North Carolina, Florida, and South Carolina via a secure, HIPAA-compliant platform.

I am in network with Aetna. For all other insurance plans, I am an out-of-network provider and can provide a superbill upon request for potential reimbursement. Reimbursement depends on your specific plan and the benefits offered for out-of-network services.

Many clients can still use their out-of-network benefits to get reimbursed for therapy. Here’s how to find out if that applies to you:

Step 1: Call the number on the back of your insurance card.

Step 2: Ask the following questions:

 - Do I have out-of-network mental health benefits?

 - Is there a deductible I need to meet first?

 - What percentage of the session fee will be reimbursed?

 - How do I submit a superbill or claim for reimbursement?

 - Are there any limits on the number of sessions covered?

If your plan offers reimbursement, Dr. Chase can provide a monthly “superbill,” a receipt with all the information your insurance company needs. You would submit that on your own, and any reimbursement goes directly to you.

Note: Dr. Chase is not involved in communication with your insurance company and cannot guarantee reimbursement.

Private pay therapy means you pay your therapist directly rather than using insurance. This model offers more privacy, flexibility, and choice in your care.

Session frequency depends on your needs and goals. After your intake, we will create a personalized plan for your progress in and between sessions. Most clients start weekly and taper as goals are met.

Sessions typically last 50 minutes, which is standard for individual counseling.

Cancellations or rescheduling must be made at least 72 hours in advance to avoid a charge of the full session fee.

As a high-achieving woman or mom, you are used to doing it all, but that doesn’t mean you have to handle everything alone. Whether you're struggling with anxiety, self-doubt, or feeling overwhelmed by the pressure to “keep it together,” I offer a supportive, personalized space where you can breathe, reflect, and reset.

Together, we will explore what’s really going on beneath the surface using proven, practical tools that actually work. I use approaches like cognitive behavioral therapy (to help you shift negative thought patterns), motivational interviewing (to uncover what truly drives you), and person-centered therapy (so you always feel seen, heard, and understood).

And if you’re a parent, I bring in child-centered play therapy and parent-child relationship techniques to help you better connect with your child, so you feel more confident, supported, and in sync at home.

My goal isn’t to “fix” you. It’s to help you rediscover your strength, quiet the noise of anxiety, and reconnect with who you are beyond all the roles you juggle.

My credentials reflect my education, licensure, and specialized expertise in mental health care:

• PhD – Doctor of Philosophy in Counselor Education and Supervision, with advanced training in clinical practice, research, and teaching.

• LCMHC – Licensed Clinical Mental Health Counselor, authorized to provide therapy in North Carolina.

• PMH-C – Perinatal Mental Health Certified, specializing in mental health support during pregnancy, postpartum, and throughout parenthood.

• BC-TMH – Board Certified Telemental Health Provider, trained in delivering secure, ethical, and effective online therapy.

• NCC – National Certified Counselor, a designation that demonstrates high standards in education, experience, and ethics.

For self-pay clients, a Good Faith Estimate is an estimate of how much therapy services will cost. This provides an estimate of the total cost of services for the year based on the clients desired frequency of therapy services. This serves as an estimate and does not reflect a contract or a requirement to obtain services. 

I am so excited to start working together! We will schedule our first therapy appointment and I will email you some forms to complete before we meet for our first session and a link for our appointment.